Part Three of the Second Life Merchant Resource now available

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Auryn Beorn, a Second Life merchant with over 4 years of experience with her store (Black Tulip) and as a CSR for Dutchie, has published the third part of what is bound to be an epic-series of free help guides for aspiring and existing Second Life merchants entitled “Merchant Resource”.

The third part in the series addresses issues of great importance to Second Life merchants, including:

She’s packed the third instalment with a huge amount of practical information that is clearly wrought from years of hands-on customer service work as a Second Life merchant and CSR.

Read and bookmark: “Deciding on Store Policies and Customer Service”

Featured image by Auryn Beorn.

Part Two of the Second Life Merchant Resource now available

Auryn Beorn, a Second Life merchant with over 4 years of experience with her store (Black Tulip) and as a CSR for Dutchie, has published the second part of what is bound to be an epic-series of free help guides for aspiring and existing Second Life merchants entitled “Merchant Resource”.

The second part in the series addresses issues of great importance to Second Life merchants, including:

She’s packed the second instalment with a huge amount of practical information, and includes data from surveys of shoppers asking what they want from merchants.

Also in this part, I share my recommendations on naming products to facilitate searchability and word of mouth.

Ms Beorn also includes links to free scripts for merchants to use when preparing their products for unpacking, including

  • One script to unpack on touch
  • One script to unpack with an animation/pose of your choice while the box is being worn
  • One simple HUD with information buttons, a spot for your product ad, and unpack on click

Read and bookmark: “Preparing your products for sale – permissions and more”

Featured image by Auryn Beorn.